You Know Where To Find Us!
Address
49, Nimisha Archade, 4th Cross, 2nd Main Rd, Avani Shringeri Nagar, Bhagyalakshmi Avenue, DLF Newtown, Akshayanagar, Bengaluru, Karnataka 560114
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Frequently Asked Questions
Are Pokonut products tested on animals?
Pokonut is committed to cruelty-free practices. We do not conduct or commission any animal testing on our products or ingredients.
Do Pokonut products contain harsh chemicals?
At Pokonut, we prioritise the use of high-quality ingredients that are safe and effective, and none of the 1400+ blacklisted ingredients on our Pokonut List of Nasties ever make it into our products.
How long will it take to see results from using Pokonut products?
Individual results may vary based on hair and skin type and condition. Nevertheless, numerous customers have reported observing positive transformations in their hair's texture, hydration, and overall health after a few weeks of regular usage. For optimal outcomes, kindly adhere to the recommended usage instructions.
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General Enquiries
How can I contact customer support?
You can reach our customer support team via WhatsApp at +91 63635 01207, by phone at +91 90356 75358 (Mon-Sat 10:30am-6:30pm), or by email at support@pokonut.com. We're here to help with any questions or concerns you may have.
What is your return policy?
We want you to be completely satisfied with your purchase. Please refer to our return policy for detailed information about returns, exchanges, and refunds. Contact our support team for assistance with any returns.
How long does shipping take?
Shipping times vary depending on your location and the shipping method selected. Standard shipping typically takes 5-7 business days. For more specific information about your order, please contact our support team.
Do you offer international shipping?
Currently, we primarily serve customers within India. For inquiries about international shipping or special requests, please contact our support team at support@pokonut.com or reach out via WhatsApp.
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Office Details as per Consumer Protection Rules
Corporate Address
Corporate Address
POKONUT (Hari Chaitanya Consumers Pvt Ltd)
Address: 49, Nimisha Archade, 4th Cross, 2nd Main Rd, Avani Shringeri Nagar, Bhagyalakshmi Avenue, DLF Newtown, Akshayanagar, Bengaluru, Karnataka 560114
WhatsApp: +91 63635 01207
Phone: +91 90356 75358 (Mon-Sat 10:30 am-6:30 pm)
Email: support@pokonut.com
Nodal Officer Details
Nodal Officer Details
Suraj Harikantara,
Chief Operating Officer
(Contact: suraj@pokonut.com)
Grievance Officer Details
Grievance Officer Details
Basavaraj K,
Manager
(Contact: basavaraj@pokonut.com)